Privacy Policy

Your privacy is important to us.

It is our policy at Lone Pine Distilling Inc. to respect your privacy regarding any information we may collect from you.

Lone Pine Distilling Inc. is committed to protecting and safeguarding the privacy of your personal information on this website. You have the right to know how your personal information is used and we ask that you read the following policy. The terms of this Privacy Policy apply to all users of this website.

You are free to refuse our request for your personal information, with the understanding that we may be unable to provide you with some of your desired services.

What information of mine is collected and how is it used?

Lone Pine Distilling Inc. collects information from various sources including, but not limited to: information submitted via contact forms, subscriptions to receive electronic communications, online orders, and general non-identifying information collected from users of our website via cookies.

Personally identifiable information collected on this website may include some or all of the following, depending on how much is voluntarily provided: your name, address, credit card information, telephone number(s), e-mail addresses, contact information associated with other electronic or digital messaging methods, demographic information, and any other information you may voluntarily provide.

You will have the choice whether or not to disclose such personal information in the above activities; however, some parts of the website and some services may be impossible to use (such as our online store) if you choose not to disclose certain personal information.

In addition to the personal information identified above, our web servers automatically identify computers by their IP addresses. We may use IP addresses to analyse trends, administer the Site, improve services, track user engagement and gather broad demographic information for aggregate use.

NOTE: IP address information is not linked to any of your personal information.

Further, our Site may use technologies such as “cookies” to provide visitors with tailored information or improved interactions upon each visit (such as faster page loading or address recognition). Cookies are a common part of most websites that allow small text files to be sent by a website, accepted by a web browser and then cached as recognition for repeat visits to the website. Every time you visit our website, our servers collect basic technical information such as your domain name, the address of the last URL visited prior to clicking through to the website, and your browser and operating system. You do not need to enable cookies to visit our website; however, some parts of the website and some services may be more difficult or impossible to use if cookies are disabled. 

NOTE: Cookies are not linked to any of your personal information. You may clear your browser’s cache or delete stored cookies at any time.

Records for completed online purchases are required by AGLC to be kept by the seller for 6 years. Personal information related to failed or cancelled orders will be automatically deleted after 60 days (or sooner if requested).

Does Lone Pine Distilling share my information with anyone?

Lone Pine Distilling Inc. respects your privacy. We only share your personal information as necessary to deliver services that you have voluntarily requested or signed up for. We may share certain personally identifying, public or non-identifying information to third parties under specific circumstances.

Service delivery and purchase transactions

We may provide certain types of non-public personal information (as listed above) to one or more of our Affiliates and service providers. Such service providers may include financial entities, insurers, resellers/vendors, delivery services, and/or other companies involved in delivery of our services.

Promotions and prizes

On occasion, we may join with third parties to provide specific services or products. When users sign up for these services or order these products, we will share only the names and other information that is necessary for the third parties to provide these services or products. These third parties are not permitted to use personally identifiable information except for the purpose of providing these services or products. While we do our utmost to safeguard our customers information, we are unable to confirm, investigate, or police third party practices.

Marketing affiliates

Furthermore, we may also provide public or non-identifying information we collect to companies that perform marketing services on our behalf, on behalf of our Affiliates, or to other institutions with whom we or our Affiliates have joint marketing agreements.

How is my information stored and protected?

We store the information you provide to us and the information we collect electronically in our computer databases on a secure server. Access to our computer servers is controlled by firewalls and security gatekeepers, including certified SSL.

Does this policy apply to other websites linked to Lone Pine Distilling?

The Lone Pine Distilling Website may contain links to other sites on the Web. Unless otherwise expressly stated in the terms and conditions of use for such websites, all such websites are not owned, operated or controlled by Lone Pine Distilling Inc. and shall be governed by their own terms and conditions and privacy policy and not this Policy.

We cannot control and are not responsible for the privacy practices or content of external Websites. Lone Pine Distilling Inc. encourages you to read the privacy statements of each and every Website that collects personally identifiable information.

How can I stop receiving notices about future offers or to stop my personal information from being shared with third parties?

For those who opted-in to receive newsletters or promotional materials or other electronic communications (not directly related to a transaction) may subsequently opt-out of future email by clicking the Unsubscribe link at the bottom of our email.

You may also change your browser privacy settings to control the collection of information and storage of cookies, including deleting any stored cookies.

OUR POLICIES MAY CHANGE.

This is our current privacy and security policy, but we reserve the right to change our website and this policy at any time. You should check this privacy policy periodically when using our services.

This policy was last updated on Nov 15, 2020.


Please contact us with any questions or comments. If you have any questions, or believe that a violation of this policy may have occurred, please let us know.

Lone Pine Distilling Inc.
10375 – 59 Avenue NW
Edmonton, Alberta
T6H 1E7

Phone: 587.469.8099
info@lonepinedistilling.ca

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